The practice are aware we are experiencing high volume of calls on a daily basis.

If calling to make a general enquiry or calling for results it may benefit you to call at less busy times, this being between 12.00 pm – 3.00 pm.

The practice are actively looking at different solutions to help alleviate patient frustrations in contacting the surgery.

To aid this further we are currently in the process of discussing installation of patient call queue service on our telephone lines.

The Practice appreciate our patient’s patience.


Please remember the Practice will closed from –

6.00 pm on Friday 24th December 2021 and re-open at 8.30 am on Wednesday 29th December 2021

And close at –

6.00 pm on Friday 31st December 2021 and re-open at 8.30 am on Wednesday 5th January 2022.

Order your repeat prescriptions early to ensure you have enough medication to cover this period.


Appointments calendar

Consultations are by appointment only and can be booked by phone, or in person.  We also offer an online booking service through Emis Access. Please ask one of our Patient Co-ordinators for details. 


There are different types of appointments


 48 hour booking 


We encourage the use of our 48 hour booking system, which open on a weekly basis. 

These are offered with either a GP, Nurse or Health Care Assistant


If you request to see a particular Doctor, you may have to wait longer


Same Day booking


If you feel your problem is more urgent, you will be asked to leave some details of the problem, and the on-call Doctor or Nurse Practitioner will contact you to decide on the best course of action for you


You may then be given an same day appointment (often with less flexibility in terms of appointment time) to see either our Nurse Practitioner or the on-call doctor


This on-call doctor may not be the doctor that you know best, but will have full access to your medical notes and history


 Telephone Appointment

This is appropriate if you feel that a face-to-face appointment and physical examination is not necessary and phone advice might suffice.  Usually sick-line renewals can be dealt with by phone.


We would advise against accepting this option if you were initially looking for a face-to-face option, but the doctor or day of your choice was not available.

Nurse Practitioner

Our Nurse Practitioner works closely with our Practice Nurses and our Duty Doctor, she assesses patients on the day and provides treatment where required.


Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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