Noticeboard

CONTACTING THE PRACTICE

The practice are aware we are experiencing high volume of calls on a daily basis.

If calling to make a general enquiry or calling for results it may benefit you to call at less busy times, this being between 12.00 pm – 3.00 pm.

The practice are actively looking at different solutions to help alleviate patient frustrations in contacting the surgery.

To aid this further we are currently in the process of discussing installation of patient call queue service on our telephone lines.

The Practice appreciate our patient’s patience.

 FESTIVE ARRANGEMENTS

Please remember the Practice will closed from –

6.00 pm on Friday 24th December 2021 and re-open at 8.30 am on Wednesday 29th December 2021

And close at –

6.00 pm on Friday 31st December 2021 and re-open at 8.30 am on Wednesday 5th January 2022.

Order your repeat prescriptions early to ensure you have enough medication to cover this period.

WE HAVE CHANGED OUR WEBSITE TO - 

https://mcglonepractice.gp.scot/

Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
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