Noticeboard

CONTACTING THE PRACTICE

The practice are aware we are experiencing high volume of calls on a daily basis.

If calling to make a general enquiry or calling for results it may benefit you to call at less busy times, this being between 12.00 pm – 3.00 pm.

The practice are actively looking at different solutions to help alleviate patient frustrations in contacting the surgery.

To aid this further we are currently in the process of discussing installation of patient call queue service on our telephone lines.

The Practice appreciate our patient’s patience.

 FESTIVE ARRANGEMENTS

Please remember the Practice will closed from –

6.00 pm on Friday 24th December 2021 and re-open at 8.30 am on Wednesday 29th December 2021

And close at –

6.00 pm on Friday 31st December 2021 and re-open at 8.30 am on Wednesday 5th January 2022.

Order your repeat prescriptions early to ensure you have enough medication to cover this period.

WE HAVE CHANGED OUR WEBSITE TO - 

https://mcglonepractice.gp.scot/

When We Are Closedclosed_sign

If you require urgent attention outside normal hours please telephone the practice numbers and you will be put through to NHS 24 who will deal with your medical problem. NHS 24 is a Government initiative and is available 24 hours a day for advice about health matters. 
 
NHS 24 can be contacted directly on 111. They also have a website www.nhs24.co.uk
   
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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